Author: naomi
-
The difference between on-site and virtual receptionists
Receptionists are an invaluable asset to every business… They can help ensure your clients have a positive experience with your company by: When it comes to the type of receptionist you need in your office there are two options: The difference between these two types, on-site and virtual receptionists, is crucial for any business owner…
-
7 Character Traits…We VALUE in our Outbound Lead Nurture Call Centre Sales Team
Any outbound lead nurture call centre sales team member will tell you that the job can be challenging. It’s not just the constant rejection that can wear you down, but also the long hours and the need to be “on” all the time. Having a unique set of character traits and skills for outbound nurture call…
-
7 Character Traits of a Receptionist
First impressions don’t always last a lifetime, people can change. A businesses reputation is often as important as the goods or services you provide. In business the initial impression you make on a potential client or customer will affect your future dealings with them in a significant way. In today’s interconnected world, your receptionist is…
-
The POWER of having an instant scale-able team…
The Game-Changing Power of Having an Instant SCALEABLE Team to Pick UP the Phone and Interact with Your Leads: Communication is at the heart of every successful business. While it might be true that the most concrete of business relationships form through face-to-face in-person interaction. We also cannot ignore that a large percentage of the…
-
Can the NEW A.I. Replace the Human Voice?
Someone once asked me why I always whisper when I’m at home, I answered by saying; it’s better to keep it quiet as I’m not sure if Mark Zuckerberg is listening… She laughed, I laughed, Alexa laughed and then Siri laughed. When thinking about the future of Artificial Intelligence, no one can be blamed for…
-
Why We SPECIALISE And you NEED Cliniko Booking Software…
No one can deny that bookings are an essential part of almost everyone’s life these days. Be it a concert, a fancy restaurant or even a doctor’s office, the need for an effective booking system and a dedicated team to handle the running of it is never far away. At Turnkey Receptionist we specialise in…
-
Ticket sales can DOUBLE…when you pick up the phone
Have you yet to fully wake up out of the nightmare that was covid-19? Well… If your answer is yes, then you are certainly not alone. The entire world was in lockdown mode…and whenever you did see people out in public, it looked more like a medical convention that had undertaken an oath of silence…
-
How To Get More People To Your Event
Hosting an event comes with the inevitable responsibility of ensuring that people actually attend it. No company wants the recognition as the ONE who is unable to Organise and host an event or for their event to be known for all the wrong reasons… Here are some steps you can take to ensure that your…
-
The SEXY side of Sales…
You probably don’t have to think too far back to remember the last time you crossed paths with one of those “sleazy sales people”. You know?… The ones who promise they could provide almost any goods or service your heart desires…until the time comes to actually deliver on said promises. Then all of a sudden…
-
Selling Through Relationships…
It goes without saying that in today’s hyper-fast, hyper-connected world, success in almost anything involving sales requires the effective establishment and maintenance of mutually-beneficial relationships between seller and potential and/or active customer. Here are a few guidelines you could follow if you wish to keep your company out of the mire of an inconsistent or…