Talk To An Expert

02 8069 9111

How It Works

Our unique ‘AnswerPoint’ software enables us to deliver accurate professional call handling for sole operators, right through to large companies with many staff and many departments. We are able to

Transfer calls to landlines or mobiles

Send messages by email or sms

Carry out online processes

Advise callers of products, services and pricing

Send out brochures and information by email

Collect caller information and qualify leads

Let callers know the appropriate person to speak

Make appointments

Help customers find your shop or office location

Flexible Pricing Plans

Lite

Ideal for B2B businesses and reception overflow.

Standard

Our most popular business answering package

Bookings

Got an online system? Need bookings and scheduling?

Get a Quote

Not Enough Time In The Day? Give Us A Call on 02 8069 9111

Administration Form

FAQ'S

Popular Questions

We are based in Sydney, and all our agents work remotely from their own home. Some of our staff are overseas, however they are ALL in English first language countries.

Yes, you can bring your number to us, and you can also take the number we give you with you if you leave. This is called ‘Porting’. We will help you manage your advertised numbers.

No. Unlike many services, we do not have excess charges. We have transparent pricing which is based on the calls we answer.

We are a prepaid service. This means your account must always be in credit, and have an active card provided for top ups. The reason for this is to reduce our admin and bad debts so those costs are not passed on to our clients.

Yes. Our accuracy is over 99%, however no one is perfect, so we will compensate you $10 credit for any incorrect phone number taken by our staff.

No. We will happily make calls to people who have opted in to a list, and build rapport, offer support, qualify them and book them in for appointments, however we will not work from a purchased list.

Yes. Our team are trained to convert appointments, increase engagement, build rapport and represent the first point of sale for your business.

You are welcome to cancel in writing at any time without notice. We will action your request withing 24 hours and refund any credit balance as per our terms and conditions.