There’s a saying out there that goes” the harder you work, the luckier you get”. This implies that to achieve any sort of success you have to reach the point of blood, sweat and tears. I’m not dismissing the fact that hard work and dedication will certainly get you further in life rather than sitting at the pub all day but what if working smarter instead of harder got you the same success…. We’d all be at the pub, wouldn’t we?
Working hard at something doesn’t necessarily mean you are good at it. I’m sure I’m going to burst a few bubbles with this one but hear me out. Let’s take customer relations for example. Dealing with customers on a daily basis is a huge part of owning your own business so keeping them happy is one of your main priorities, right? But if you lack people skills this will have a massive effect on the growth of your business no matter how good of a service you provide. Working smart means sourcing someone who brings value to your business in areas that you may struggle with. Improving your strengths and supplementing your weaknesses is what may take your business from good to great.
But let’s not confuse the two. Deciding to work smart certainly doesn’t mean you no longer have to work hard, it just means that you choose to invest your time and focus on the areas you succeed in. Working hard is inevitable but working yourself to the bone is unnecessary. How many times do we greet our friends with “So how’s work going” and 9 times out of 10 the answer starts with a sigh followed by an eye-roll. It’s so discouraging to hear the lack of enthusiasm when people talk about their jobs. It’s common to hear people say “Mate, there’s just not enough hours in the day”. These are the people that work hard and bless them for their dedication but IT DOESN’T HAVE TO BE THIS DIFFICULT!!! It takes some common sense and a bit of research and BAM! You have a thriving business, happier clients, happier staff and a much happier YOU! Hell, your family will even be thrilled because they get more time and a less stressed version of you.
At the end of the day it’s all about balance and finding that balance isn’t always easy. If only we could all have our cake and eat it to! It takes time and effort but the rewards are huge. So, choose to work smart. Choose Turn-Key Receptionists as your team of customer happiness angels. We have a team of highly trained professionals that love what they do and do it well.