Category: blog

  • Being a Virtual Receptionist

    Being a Virtual Receptionist

    I wanted to share a quick story today to show you just how amazing being a virtual receptionist can be! Ever wonder what it would be like to be a virtual receptionist? Besides being the first point of contact for a variety of companies, a virtual receptionist role can be quite demanding. Here is a…

  • Cliniko Appointments and Scheduling

    Cliniko Appointments and Scheduling

    As Virtual Receptionists we are always looking for new ways to help our clients. Many of our health care professionals use an appointment or scheduling system and by far our favourite one is Cliniko! We are in no way affiliated and this isn’t a plug for Cliniko software, however we do like to pride ourselves…

  • How to divert calls to Turnkey Receptionist from existing numbers

    How to divert calls to Turnkey Receptionist from existing numbers

    When you join our service, you will be allocated a telephone number [TKR number] which you can publish and use as your business number, or divert calls to from existing telephone numbers. If you are diverting calls from landline numbers, you can do this by using the following dial sequence to turn the diversion on and off:…

  • What is a Portable Number?

    What is a Portable Number?

    Having a portable number means that you are able to take the number with you should you ever wish to leave our service in the future. Benefits of having a portable number are: You can print the number on your business card and marketing materials. You can have a land line number without actually having a…

  • Call diversion costs

    Call diversion costs

    If you use call diversion to direct unanswered calls to Turnkey Receptionist, your telephone company will charge you a diversion cost. This is usually the same as the cost of dialing the number you are diverting to and depends on the plan that your telephone company has for you. Some business land lines or mobiles include…